Last updated: September 18, 2025
Thank you for shopping at SKE Computer Zone.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
Interpretation and Definitions
Interpretation
The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to SKE Computer Zone.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by you to purchase Goods from us.
- Service refers to the Website.
- Website refers to SKE Computer Zone, accessible from https://theskecomputerzone.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days without giving any reason.
The deadline for cancelling an order is 7 days from the date on which you received the goods or on which a third party you appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision by:
- By email: theskecomputerzone@gmail.com
- By visiting our Contact Us page: https://theskecomputerzone.com/contact-us/
We will reimburse you no later than 14 days from the day we receive the returned goods. Refunds will be processed using the same payment method you used for the order, without additional fees.
Conditions for Returns
To be eligible for a return, please ensure that:
- The goods were purchased in the last 7 days.
- The goods are in the original packaging.
The following goods cannot be returned:
- Goods made to your specifications or personalized.
- Goods which by nature cannot be returned, deteriorate rapidly, or are expired.
- Goods unsealed after delivery due to health protection or hygiene reasons.
- Goods inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet these conditions.
Note: Only regular-priced goods may be refunded. Sale items cannot be refunded (unless required by law).
Returning Goods
You are responsible for the cost and risk of returning the goods. Please send them to:
SKE Computer Zone
Ground Floor, Plot No 49, Sector 82, Industrial Area,
JLPL Industrial Area, Sahibzada Ajit Singh Nagar,
Punjab 160055, MOHALI, India
Phone: +91 62399 15339 / +91 95920 55339
Email: theskecomputerzone@gmail.com
We recommend using an insured and trackable shipping service. Refunds cannot be processed without receipt of the goods or proof of return delivery.
Gifts
- If the goods were marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
- If the goods were not marked as a gift, the refund will be sent to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By visiting our Contact Us page: https://theskecomputerzone.com/contact-us/
By email: theskecomputerzone@gmail.com
